Terms of Service


Welcome to BeĀngels Specialty Coffee! By placing an order through our online page, you agree to the following terms and conditions. Please read them carefully.


1. Ordering

  • Orders can be placed online during our operating hours.
  • Once confirmed, you will receive an order number/receipt as proof of purchase.
  • Please ensure all order details (items, pickup/delivery address, contact number) are correct. We are not responsible for errors caused by incorrect details provided by the customer.


2. Payment

  • All prices are listed in RM (Malaysian Ringgit).
  • Payments must be made through our accepted payment methods.
  • Cash on delivery is available (subject to conditions).


3. Cancellation & Refunds

  • Orders may only be cancelled within 5 minutes of placement, provided preparation has not started.
  • Once preparation begins, orders cannot be cancelled or refunded.
  • Refunds/replacements are only issued in cases of incorrect, missing, or damaged items. (Please refer to our Refund & Return Policy).


4. Pickup & Delivery

  • For self-pickup orders, customers must collect at the agreed time. Uncollected orders will not be refunded.
  • For delivery orders, please ensure accurate address and contact information. We are not responsible for failed delivery due to wrong or incomplete details.
  • Delays caused by traffic, weather, or third-party couriers may occur. We will do our best to ensure timely delivery but cannot guarantee exact times.


5. Use of Our Website

  • You agree not to misuse our website or attempt to disrupt our services.
  • Content (text, menu, images) on this site is owned by BeĀngels Specialty Coffee and cannot be copied or reused without permission.


6. Limitation of Liability

  • While we take great care in preparing your food and drinks, BeĀngels Specialty Coffee is not liable for:
    • Allergic reactions or health issues not disclosed by the customer.
    • Losses or damages beyond the value of the order placed.


7. Changes to Terms

We may update these Terms of Service from time to time. Any changes will take effect immediately upon posting on this page.


8. Contact Us

For any questions about these Terms of Service, please contact us at:
📞 : +60-11 3149 2080
📧 : treesquarebeangels@gmail.com


Effective Date: 1st October 2025